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Discover the latest news, customer and partner testimonials, resources and Hubicus meetings to improve the quality of your customer journey.

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#HQM – Release Spring’22

13 April 2022

With Spring’22, HQM will no longer hold any secrets for you: the online help will answer all your questions and the news feed will keep you informed of new developments.

To increase efficiency, you can now trigger an action plan directly from an evaluation and choose the actions to be displayed in the employee record.

Spring’22 also allows each user to customise the display of time data in the desired time zone.

… as well as minor evolutions, performance improvements and security enhancements.

Release Notes HQM Spring 22

[Webinar] : Action Plan in #HQM

15 June 2021

The replay is now available! (Re)discover our new Action Plan functionality through this webinar. This demonstration is completed by the challenges of Quality Management in contact centres and followed by the interview of three Quality Experts.

Watch the replay